Refund policy

RETURNS

We have a 30-day Return Policy. Returns must be received by our facility within 30 days from the date of original purchase. To be eligible for a return, your item must be in the original packaging and unused with no visible damage. To complete your return, please email us; info@caligreengold.com with the reason for your return along with an image of the product and a copy of your receipt/proof of purchase. Please include your full name and order number so we can quickly locate your order. You are responsible for all shipping costs to return the item to our facility. Additional information required to process your return will be provided after contacting us.

 

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

 

LATE OR MISSING REFUNDS (if applicable)

If you have not received your refund after 3-5 business days, please contact your credit card company, it may take some time before your refund is officially posted to your account.

If your bank is unable to locate the refund and you still have not received your refund yet, please contact us at info@caligreengold.com.